Let's Talk About Your Project
Send your requirements through the form below. We respond to every inquiry within one business day.
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EMS-EBIKE Export Desk
Address
China — manufacturing partner facilities in the east-coast cluster. Exact locations are shared with active buyers during diligence.
Inquiry Form
Phone
Reach us through the inquiry form — we respond during business hours, Monday–Saturday (UTC+8).
Preferred contact channel for active orders — shared with buyers once the project starts.
EMS-EBIKE Export (WeChat ID: ems-ebike-export)
Sales inquiries: [email protected] — replies from an export engineer, typically within 24 hours.
Business Hours
Monday – Friday, 9:00 AM – 6:00 PM (UTC+8 / China Standard Time)
From Form to Container in Four Steps
Reply in 24 Hours
An export engineer — not a sales bot — reads your spec, budget and target market, and replies with the first technical read within one working day.
Draft Proposal
You receive a draft B2B quote: FOB price band, compliance plan for your market (EN 15194 / UL 2849 / UN 38.3 path), lead time and the document package that ships with the order.
Clarify & Sample
Questions are settled on a call or in writing. Pre-production samples with your branding are prepared to your target market standards before mass production.
Production & Shipping
Your order runs on the line with weekly photo/video progress reports, 100% final inspection, and FOB, CIF or DDP delivery with full export paperwork.
Common Questions Before You Contact Us
How fast can I get a quote?
Within 24 hours for standard inquiries, 3 business days for complex ODM projects. Full details on our FAQ page.
Do you ship to my country?
We export to 50+ countries across Europe, North America, Middle East, Southeast Asia, and Africa. See our Shipping page.
Can I visit the factory?
Yes — we welcome factory audits. Schedule a video tour or on-site visit via the contact form above.
What's your MOQ?
50 units for OEM orders with custom branding, 10 units for stock models. See FAQ for details.
See the Line Before You Commit
Video walkthroughs with your account manager, on-site visits arranged on the partner facility schedule, and third-party inspection on every production order — pick the verification depth that fits your project.
Send Your Project Brief
Every inquiry goes through the project form and reaches the same export desk within one business day — one channel, one response standard.
